Build a permission-first signup flow ↗
Record a clear subscription request and make confirmation and removal predictable.
Language
Open the Academy in your preferred language.
Learning track 07
Build permission-led signup, suppression, and lifecycle practices.
Record a clear subscription request and make confirmation and removal predictable.
Set expectations and confirm intent without sending a marketing message prematurely.
Keep unsubscribe, complaint, and permanent-failure decisions consistent across senders.
Define evidence-based retry and suppression rules with provider-specific handling.
Map message purpose and recipient expectation to the correct subscription controls.
Preserve purpose, provenance, and suppression status while merging records.
Choose a justified cohort and an exit path instead of repeatedly contacting everyone.
Trace acquisition source, message expectations, frequency, and suppression processing.
Check permission provenance and avoid assuming a verified address is permission to send.
Assign accountable checks for acquisition, suppression, bounce handling, and deletion.